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20 Year Limited Warranty
Tempur-Pedic, Inc. guarantees that your Tempurpedic foam mattress will be replaced or repaired at our option, without cost to you, should it be deemed defective because of faulty workmanship or structural defects during the first ten (10) years of the warranty, excluding specific limitations contained herein. It is understood that this limited warranty does not include a normal increase in softness of the TEMPUR pressure-relieving material or a decrease in the slow recovery feature-aspects which do not affect the pressure-relieving qualities of the mattress.
This Tempurpedic warranty card covers any deterioration in the cell structure of the materials that causes the mattress to have indentation greater than three-fourths (0.75) of an inch, not associated with a sag in the foundation, box springs, or platform. It also covers any physical flaw in the mattress that causes the material to split or crack despite normal usage and proper handling. If such defects occur during the remaining ten (10) years of this limited warranty tempurpedic mattress company, at our option, repair the mattress at a handling cost to you, or replace the mattress at a prorated charge to you.
During the first year of the prorated, 10-year period, the prorated replacement charge will be fifty (50) percent of the original purchase price. The prorated charge will increase by five (5) percent for each subsequent year of the prorated period.
Our mattress has been designed to work with a firm, wood, completely flat, non-spring foundation. Our warranty and other performance guarantees are based on tests conducted on our mattresses with such foundations as "sets." THEREFORE, SUBSTITUTING INAPPROPRIATE MANUFACTURERS' FOUNDATIONS OR BOX SPRINGS IS NOT ACCEPTABLE AND WILL VOID YOUR TEMPUR-PEDIC SWEDISH MATTRESS WARRANTY AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. You may be required to provide proof as to the quality of the foundation being provided to your mattress in the event of a warranty claim.
The terry-cloth tempur-pedic mattress cover is warranted for two (2) years against faults in material or workmanship.
All warranties contained herein shall not apply if the tempurpedic mattress, foundation, or cover has been physically abused, damaged, bruned, cut or torn.
This warranty is vaild only to the original purchaser of the product. If the original purchaser sells the product, the subsequent purchaser takes the product "as is" and "with all faults." All transportation costs are the responsibility of the purchaser and are additional to any prorated charges. if you did not purchase the mattress directly from Tempurpedic, Inc. you must provide proof of purchase for any warranty claim. You may contact the Tempur-pedic Customer Servce Department by calling toll-free 1-800-821-6621. This limited warranty gives you specific legal reights. You may also have other rights that vary from state to state.
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